Your trust in us is so important that we have made particularly sure that your online ordering is secure and that your data does not fall into the wrong hands. For that reason we have a internal web security scanner, as well as an external vulnerability scanner by McAfee the trusted name in web security. The above logo identifies the last scan that occurred. We DO NOT store your credit card information at all. If you want us to have your credit card information on file, please give us a call. Even with all the security scanners we don't want the remote chance that your credit card can be compromised. In addition our inbound process is covered through an email scanner (external to us). The unfortunate side effect is that sometime even legitimate emails get stuck in our SPAM and Virus filter. We encourage you to check with us via phone if you haven't heard from us within a few days. We are very attentive to your needs, but if we don't receive the email, or overlook it despite that we visually inspect emails in the filter, we cannot not respond. We can also be held accountable that's why we are also a member of the better business bureau network. Of course everybody can make a mistake but we are always there to correct it.
This privacy notice discloses the privacy practices for www.trainli.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.